Where to go when we are closed

If you require medical attention during our closing hours please call NHS 111 on ‘111’. NHS 111 is a free number, to call if you require urgent health care. The number will direct you to your local line first time.

When Should I Call NHS 111?

  • You need medical help fast, but it’s not a 999 emergency.
  • You don’t know who to call, for medical help or you don’t have a GP.
  • You think you may need to go to A&E but you’re not sure.
  • You require health advice or reassurance on what to do next.

It is available all across England, and the line is open 24hours, 365 days per year.

When speaking to out of hours please make sure you speak clearly and provide them with all of the information they request from you. If they inform you that someone is coming to visit you, please ensure that your house number or name can be clearly seen from the road and that the doctor is able to access your home easily. If it is dark please ensure that you leave a light on that can be seen from the outside.

How Do I Know If It Is Appropriate To Go To My Local A&E Department?

An A&E department (also known as an accident and emergency department) deals with genuine life-threatening emergencies such as;

  • Loss Of Consciousness
  • Acute Confused State And Fits That Aren’t Stopping.
  • Persistent, Severe Chest Pain.
  • Breathing Difficulties.
  • Severe Bleeding That Cannot Be Stopped.
  • Severe Allergic Reactions.
  • Severe Burns Or Scalds.

Please note due to A&E dealing with genuine life threatening emergencies, your waiting time in the A&E department can vary day to day.